Utiva Cranberry PACs FAQ

Utiva Cranberry PACs is a great option to maintain a healthy urinary tract as our product guarantees 36mg of Proanthocyanidins (PACs for short). PACs are the active molecule from cranberry that are clinically proven to work. When taking Utiva daily, around the same time this results in a natural flush of the bladder. It is important to take Utiva around the same time as it works on a 24 hour cycle.

Utiva Cranberry PACs is recommended to be taken as per the following:

MAINTENANCE: 1 capsule daily at the same time every day

TRIGGER-ASSOCIATED or SYMPTOMATIC: 2 capsules the day of and 2 capsules 24 hours later. It is safe to take 2 capsules a day for a few days if needed.

Utiva Cranberry PACs can be taken with or without food.

Utiva Cranberry PACs can provide benefits almost immediately in terms of how you feel. For a healthy urinary tract, it is best advised to take Utiva Cranberry PACs daily. Antibiotics are always required to clear the infection and you must consult your doctor if you are experiencing a UTI

Most cranberry products are known to have high levels of Oxalates which can aggravate kidney stones as the majority of kidney stones are formed when oxalate binds to calcium while urine is produced by the kidneys. Utiva Cranberry PACs is unique because it only has trace amounts of Oxalates due to our unique extraction process.  We also do third party testing of our formulation to verify oxalate levels. Therefore, Utiva is safer for people with history of kidney stones. However, we do recommend checking with your doctor before starting any new supplement.

No. Treatment of UTIs is still recommended to be antibiotics due to the evidence available. Natural products are recommended for maintaining a healthy urinary tract.

There are no known side effects with Utiva Cranberry PACs unless you are allergic to cranberries. Typically cranberry products are known to have high levels of Vitamin K and Oxalates. Utiva Cranberry PACs has removed the Vitamin K and only has trace amounts of Oxalates. It is always best to check with your Healthcare Practitioner if you have any specific concerns.

Utiva Cranberry PACs is safe to take while on antibiotics and can also help ensure PACs are in your system to naturally flush the bladder.

Utiva Cranberry PACs is made of 100% natural cranberry and there is no studied risk for using cranberry products during pregnancy. Multiple clinical trials have been completed and if you’d like to know more,check out this Norwegian study that observed the effects of cranberries on 100,000 pregnancies.

Yes! Utiva Cranberry PACs l is safe for long term use. Most patients finding benefit are taking Utiva Cranberry PACs daily ongoing.


Dosage: 2 capsules the day of and 2 capsules 24 hours later. It is safe to take 2 capsules a day for a few days if needed.


Each capsule of Utiva Cranberry PACs contains 240mg of Urophenol™️ - Cranberry (Vaccinium macrocarpon) fruit extract providing 15% proanthocyanidins (PACs) = 36mg PAC per DMAC/A2 method, Inactive Ingredients hypromellose and rice flour

Cranberry can lower the pH and an acidic environment is know to aggravate IC. We do have many patients with IC though. Some take an alkaline agent as well to balance the pH and others just continue with it and so they can get the benefits of Utiva Cranberry PACs. We advise you to consult your doctor regarding this.

Unlike most cranberry products, Utiva Cranberry PACs always discloses the amount of active molecules we have. In providing 36 mg of PACs (measured by DMAC/A2) from cranberries, Utiva Cranberry PACs is a clinically proven option to help maintain a healthy urinary tract.

You can open capsule and put the powder in apple sauce, yogurt, juice, cereal, smoothie or anything you like. This makes it easier for kids or the elderly. We do not recommend putting Utiva Cranberry PACs in anything hot.

Utiva products are available at select health food stores, medical clinics, Utivahealth.com and Amazon.com.

Most cranberry supplements have less than 5mg PACs and unlike most cranberry products, we at Utiva will always disclose the amount of active molecules we have. In providing 36 mg of PACs from cranberries, Utiva Cranberry PACs is a clinically proven option to help manage urinary tract. We encourage you to look for PAC content (measured by DMAC/A2 method) on competitor labels and share if you find it.

You can contact us via email, phone or direct messaging on Facebook or Instagram. You can always refer to our website for more resources, tips and for general information.(https://www.utivahealth.com/). Our customer care numer is 1-888-622-3613. Our lines are open Monday to Friday from 9am to 6pm EST.

Auto-refill offer the convenience to receive supplements every 3 months and ensure you never run out. All our auto-refill customers always have first preference for new material, stock and any events we carry out. There are also additional savings with every auto-refill order. 

Probiotic FAQ

Yes. Utiva’s Probiotic is an excellent probiotic option providing clinically studied strains to improve gut and urinary tract health. At the total value of 30 Billion CFU, at time of manufacture, the optimal required amount of probiotics are being provided. Additionally, our DR Capsules are vegetable based and specially created to ensure delivery of sensitive probiotic strains past the gut for targeted delivery.

It is usually recommended to take natural products for a minimum of 4 weeks to see beneficial results but some will experience health benefits much earlier. It is important to take your Probiotic diligently every day for best results. Probiotics are often a long term process to regain and maintain your optimal gut health.

When taking antibiotics, it is recommended to take any probiotic 2-3 hours before/after taking your antibiotic. Aside from this, there are no known interactions with Probiotic and any other medication or supplements.

Yes! Utiva Probiotic is dairy-free and soy-free. It is a very clean formulation that is safe for all adult populations.

No. Utiva Probiotic is shelf stable at room temperature. Being individually packed in blister packs also ensures improved stability with less exposure to air. Should you wish to refrigerate it, there is no harm in doing so.

Bladder Health FAQ

Each capsule has only one active ingredient, a pure 250mg proprietary full-spectrum cranberry extract (Flowens) of the seeds, skin, flesh, and juice. Non-medical ingredients include a small amount of hypromellose, magnesium stearate, and rice flour.

Yes. Utiva Bladder Health is clinically studied to help support bladder health. Taking 2 capsules a day is the recommended dose daily for at least 4-6 weeks to see results.

Our proprietary full-spectrum cranberry extract (Flowens) helps support the microbiome, inflammation and overall bladder health. 

Utiva Bladder Health has a unique extract (Flowens) derived from different components of the cranberries with the standard low amount of PACs. It is clinically studied to support bladder health and Utiva Cranberry PACs with the 36 mg of PACs is clinically supported to provide a high amount of Proanthocyanidins to help with urinary tract health.

Utiva Bladder Health is an all-natural dietary supplement powered by a proprietary cranberry extract (Flowens). Cranberry is one of the best tolerated natural products on the market with little to no side effects, unless you're allergic to cranberry. Taking medication on a regular basis may be difficult for our bodies so having a well-studied natural alternative can be a great option.

Utiva Bladder Health is recommended to be taken daily for a minimum of 4-6 weeks to start experiencing its benefits. This supplement is meant to be taken every day and ongoing to keep your bladder healthy.

It is recommended to take 2 capsules daily to help normalize bladder function. The capsules can be taken at the same time and can be taken with or without food.

There are no known side effects with Utiva Bladder Health unless you are allergic to cranberries. Typically cranberry products are known to have high levels of Vitamin K and Oxalates. Utiva Bladder Health has removed the Vitamin K and only has trace amounts of Oxalates. It is always best to check with your Healthcare Practitioner if you have any specific concerns.

No. Utiva Bladder Health was created for both men and women.

Yes. Utiva Bladder Health is safe for long term use and most effective when used on a daily basis.

With our 30 day money back guarantee program, we encourage you to try Utiva to ensure you are fully satisfied with your purchase. If you feel, Utiva Bladder Health has not worked for you and you wish to request a refund, please contact us within 30 days of your purchase at hello@utivahealth.com or call us at 1-800-622-3613 and we will process your return.

Utiva Bladder Health is not to be used as an alternative to Cranberry PACs, as it is not a solution for urinary tract issues. However, Utiva Bladder Health and Cranberry PACs can be taken together.

Yes! Utiva Bladder Health is 100% natural, vegan, dairy-free, soy-free, gluten-free, halal and GMO-free.

D-Mannose FAQ

D-Mannose is a clinically studied ingredient that is known to naturally flush the bladder.

D-Mannose is a high-quality supplement for urinary tract health from Utiva.. The recommended dose is at least 2,000 mg daily which is 4 capsules of Utiva-D-mannose.

Utiva Cranberry PACs is a clinically studied cranberry extract. PACs are the bioactive molecule from the cranberry. It is backed by physician guidelines and recommended for urinary tract health. Utiva Cranberry PACs is a once-a-day pill taken for daily support of the urinary tract. PACs are also the antioxidant of the cranberry and provide other gut health benefits.

For those patients who are chronic and are looking for a stronger approach, we recommend taking Cranberry PACs and D-Mannose. However these ingredients should be taken a few hours apart.

We recommend taking D-Mannose a few hours apart from Cranberry PACs. There is some clinical discussion on how D-mannose and PACs could be limiting each others performance when taken together. This is being further studied.

If you feel there is a likelihood that the acidity of cranberry can irritate you, D-Mannose is an option to consider. It will help naturally flush the bladder and has minimal impact on pH levels.

Side effects of D-Mannose may include bloating and loose stools. There is evidence that D-mannose may impact sugar levels, so people living with diabetes may want to consult a physician first. High doses of D-Mannose may also cause kidney damage.

Always tell your doctor about any supplements you are taking, including natural ones and those bought without a prescription. That way, your doctor can check on any potential side effects or interactions with any medications.

UTI Test Strips FAQ

The UTI test strips are convenient and easy to use for screening a UTI in the comfort of your home.  It is advisable to use it only if you experience any of the UTI symptoms. If you show a positive result, you must immediately see your doctor. However, if you show a negative result but have symptoms, we still advise you to consult with your healthcare provider.

The Utiva UTI test strips are clinically accurate. These rapid tests are similar to what some clinics use to quickly screen for a UTI before doing a urine culture.  The results of the UTI test strips have been compared to another commercial test. The study shows 94.4% accuracy for the Leukocyte test and 98.4% for the Nitrite test.

Once you have urinated on the Utiva UTI test strip mid-stream or dipped the test strip in a collection of urine. Start a timer for 2 minutes.  

Start off by referencing the colour chart that is on the front of the test strip package. The top pad of the test strip tests for Leukocytes and the bottom pad tests for Nitrates.

You will want to read the result and look for a color change at one minute for Nitrate (bottom pad) and two minutes for Leukocytes (top pad). 

Read the results by comparing and matching the test pad(s) to the colour blocks on the colour chart. The chart indicates which colour block combinations suggest a negative or positive result. 

If you test positive, you should immediately consult a doctor. If you are unsure of your results, consult your physician and do not ignore your UTI symptoms.

Yes, the best time to perform the test is with the first morning urine. However if that is not possible based on when the UTI symptoms present themselves, you can use this UTI test anytime during the day. The UTI test should be avoided during your menstrual period.

In general, most substances will not interfere with the test. Consult your physician if you are taking antibiotics. Some medications (e.g. Vitamin B2) can affect the colour of your urine and may cause false results. Large quantities of Vitamin C may cause false negative results.

Yes. Under certain conditions, you may receive a negative test result even though you have a UTI. This can be due to a few reasons: your UTI is caused by bacteria that does not change nitrate to nitrite, when urine has not been held in the bladder for more than 4 hours, when taking antibiotics, or when your diet does not include nitrates. 

Absolutely! Utiva UTI Test Strips can be used by anyone.

Cleansing Wipes FAQ

These wipes can be used when you need quick soothing, cooling, or hygiene cleansing. Each pack contains 15 wipes that are small enough to carry around and use when on-the-go. Be sure to wipe front-to-back whenever you want to freshen up whether that be after sex, exercise or long periods of travel.

No. The Utiva Cleansing wipes are pH balanced and will not disturb the natural vaginal environment as they are free of fragrance, alcohol, Parabens and Phthalates.

Yes, Utiva Cleansing Wipes are locally-made with flushable grade fabric but we recommend checking with local guidelines on acceptance of flushing wipes. The flushability is tested on the paper substrate (or fabric) in accordance with the current INDA/EDANA guidelines. However, if your home is on a septic system, it is recommended that you refrain from flushing wipes down the toilet. 

The wipes are also free of allergens, parabens, sulfates, sulfates, dyes, phthalates, and chlorine bleach. 

No, the wipes have no fragrance added to the formulation.

Prostate Health FAQ

Every ingredient in Utiva Prostate Health is carefully sourced with a long-standing history of safety and effectiveness. Utiva Prostate Health is tested by a third party laboratory to ensure that the supplement matches the USP and Health Canada standards to ensure we produce only high quality and safe natural products. Our manufacturing facilities are all based in Canada and are Health Canada monitored.

Thanks to the potency of Utiva Prostate Health, all you need is 1 softgel a day.

Some men find symptoms improve in as little at 6 weeks, while in others it can take a little longer. So remember to be patient and above all, be consistent.

For best results, Utiva Prostate Health may be taken at night before bed so the natural ingredients can provide relief throughout the day. Utiva Prostate Health can be taken with or without food. To minimize gastric disturbances, take with food.

Yes, Utiva Prostate Health is designed to help support your prostate and provide relief as you age.

Prescription medication: Utiva Prostate Health is safe to take alongside prescription medicine. Always consult your healthcare practitioner when stopping medications or changing doses. 

Other prostate supplements: Utiva Prostate Health is designed to be a complete prostate supplement. We do not recommend other manufacturers’ products as we cannot ensure they are of high quality or safe.

HSA/FSA Medical Form

In the USA, dietary supplements can be paid for from your HSA (Health Savings Account) or FSA (Flexible Spending Account) when certain criteria is met. A healthcare provider is required to fill out a form that specifies what is being recommended, what condition is it helping with and for how long it should be taken. This form can be downloaded for your healthcare provider to fill out by CLICKING HERE.

Shipping & Return policy

We provide International shipping with a flat fee of $30. It does not include duties or taxes, so please make sure to check with your local carriers.

All orders are processed every night and our carriers make every effort to deliver within 2-6 business days. We provide tracking information with all orders so you can continue to monitor your shipment. Please contact us directly if you have any special instructions or if your shipment is past due so we can help you out right away.

At Utiva, we offer free shipping on orders over $25 and therefore most of products already quality for this. There is a flat fee of $10 for any orders less than $25. Orders that are placed before 11am will ship out the same day. Order placed after 11am will ship the following business day.

Due to unreliable courier services as a result of the COVID19 pandemic, shipping times can drastically vary. Please bare with us and the couriers as times have ranged from 3 - 20 business days.

For any changes to an existing order, please email us at hellousa@utivahealth.com and/or call us at 1-888-622-3613.

Utiva has a 30 day money back guarantee. We encourage you to try Utiva and want to ensure you are fully satisfied with your purchase. Should you wish to request a refund, please contact us within 30 days of your purchase at hello@utivahealth.com or call us at 1-800-622-3613 and we will process your return.

Utiva Rewards

When you log into your account and scroll to the bottom, you will see a welcome message with your Rewards points balance. If you would like to review your rewards history, click on the button below that says Reward History.

You can earn Utiva Rewards by making a purchase, referring a friend to Utiva (points will reflect once your friend makes a purchase), following us on social media, downloading our UTI Tracker App, joining our Facebook group. You’ll even earn points just by joining our program and every time you celebrate your birthday.

Utiva Rewards program is completely free to join. All you have to do is sign up.

Yes, your points will automatically be added to your account each time we ship your order.

When redeeming points at checkout for a discount, you will not be able to use the auto generated Utiva Rewards redemption code in combination with another discount code. For example, during a sale period you will not be able to combine your sale discount code with your points redemption code. You can however use a gift card at the same time as you are redeeming
your rewards.

If you’ve already created a Utiva account you already started to earn points, log in so you can take actions that will give you even more points.

Your Utiva Reward points don’t expire. So, you are free to use them whenever you want without the worry of your points expiring!

If you cancel your order, your rewards points will also be cancelled. Points are also cancelled if you’re your order status is voided, refunded, or partially

Once enrolled, share your unique link provided in your Rewards widget with your friends. Your friend will receive a 25% coupon code and once your friend makes a purchase you will be automatically be rewarded with a $20 off coupon code.

Once you’ve created your account, go back to our Rewards page and follow the prompts. If you already follow Utiva on our social channels, simply click on the buttons on the rewards page until you’ve collected them.

50 points will be automatically awarded to your rewards account each year on the day of your birthday.

Yeast Balance FAQ

Boric acid is a gentle, natural powder derived from the mineral boron and water. It has been used throughout history as an effective and holistic way to manage yeast infections. It’s simple to use and has become popular among many women seeking a non-toxic alternative to conventional treatments.

Utiva Yeast Balance has been clinically shown to be effective on various strains of Candida (Yeast) species such as Candida albicans and Candida glabrata to help support a healthy vaginal flora.*

Boric acid is a natural, non-toxic ingredient when used vaginally and has no reported drug interactions. It is important to not take this product orally. Call the Poison Control Center immediately if accidental ingestion occurs.

Bacteria and yeast may get a bad rap, but they are both normal and critical for your vaginal health. The two work together to protect your reproductive system and keep a healthy pH (and balance is everything!) A vaginal yeast infection occurs when that delicate ecosystem becomes out of whack, resulting in an overgrowth of a type of fungus (aka yeast) called Candida. Utiva Yeast Balance is a single ingredient formulation that offers triple the benefits by effectively helping to eliminate unwanted odours and abnormal discharge while restoring pH balance to support a healthy vaginal flora.

Using our boric acid vaginal suppositores is relatively straightforward. Here's a quick guide to walk you through the application process:

1-Wash your hands thoroughly before use.
2-Lie on your back with bent knees, or stand with your knees bent. Suppositories are gently inserted into the vagina like a tampon.
3-Using your middle finger gently insert (1) capsule as far as it will comfortably go into your vagina, aiming towards your lower back. Alternative, an applicator can be used. Utiva Suppository Applicators available seperately.
4-We recommend using Utiva Yeast Balance at bedtime so it can work its magic while you sleep. As vaginal suppositories can leak as they dissolve, you might want to wear a panty liner to absorb any discharge. 5-Wash your hands thoroughly after insertion.

We do not recommend the use of Utiva Yeast Balance during pregnancy or while breastfeeding. However, you should see your doctor if you think you may have a vaginal infection during pregnancy.

The product may cause some stinging or burning during yeast infections or when there are small cracks in the vaginal tissue. If you are concerned, seek medical advice.

Sexual intercourse should be avoided when using this product to prevent further irriation or infection. Avoid receiving oral sex to reduce the risk of your partner ingesting boric acid that may still be present in or around your vagina. For best results, wait until you have completed your course of treatment, you are no longer experiencing symptoms, and always consult your health care practitioner.

While there is no evidence to suggest that boric acid suppositories interfere with the effectiveness of barrier contraceptives, we don’t recommend having sexual intercourse while on treatment. The natural acidic component of boric acid may cause discomfort to both you and your partner and cause further irritation.

We don’t recommend using boric acid suppositores while on your period as it might potentially cause discomfort and disrupt your menstrual flow.

While it is generally safe to use a water-based lubricant with boric acid suppositories to help with comfort, it is best to check with your health care provider before applying a lubric while on treatment.

What colour will the leakage/discharge be?Boric acid suppositories can sometimes cause a white, chalky discharge or a slight yellowish tinge to your vaginal secretions. Don't worry, this is normal and is just means that the boric acid is working its magic. It's a good idea to wear a panty liner or pad to help absorb any discharge or leakage that may occur. However, if you experience any unusual or foul-smelling discharge, it's important to contact your healthcare provider, as this could be a sign of a more serious infection.

If you have recurrent yeast infections, it is important to talk to your healthcare provider to determine the underlying cause of your infections and to develop a treatment plan that is tailored to your needs.In some cases, boric acid suppositories may be recommended as a long-term or intermittent use for recurrent yeast infections. However, it is important to use them only under the guidance of a healthcare professional, as overuse can lead to irritation and other side effects.

Although there may be some symptoms that resemble those of vaginal yeast infections, bacterial vaginosis (BV) has a different origin and requires a different course of therapy.Yeast infections and BV are both included in the large classification of vaginal infections known as vaginitis. These infections affect women pretty frequently. Typically, they can be adequately treated without developing any long-term issues.BV is caused by an organism that is normally present in your vagina but has grown out of control. Lactobacilli, the ""good"" bacteria typically outweigh anaerobes, the ""bad"" bacteria. When anaerobic bacteria overwhelm the normal balance of microorganisms in your vagina, bacterial vaginosis occurs."

Suppository Applicators FAQ

A vaginal suppository applicator is a device designed to aid in the insertion of vaginal suppositories into the vagina. It helps ensure proper placement and dosage.

Vaginal suppository applicators help deliver medication or treatments directly to the vaginal canal with precision, ensuring more effective and consistent results while minimizing mess and discomfort.

Our applicators are designed for single-use and should be discarded after use. 

While you can use your fingers to insert vaginal suppositories, our applicators offers more precision and may be preferred for hygiene and comfort. Always wash your hands thoroughly before insertion.