Utiva Control 36PAC FAQ

Utiva is a great option to maintain a healthy urinary tract as our product guarantees 36mg of Proanthocyanidins (PACs for short). PACs have a special ability: anti-adhesion as it interferes with the harmful bacteria to stop them from sticking to the bladder wall, minimizing risk of infection. When taking Utiva daily, around the same time this results in natural flushing of bacteria when urinating. It is important to take Utiva around the same time as it works on a 24 hour cycle.

Utiva Control 36PAC is recommended to be taken as per the following:

MAINTENANCE: 1 capsule daily at the same time every day

TRIGGER-ASSOCIATED or SYMPTOMATIC: 2 capsules the day of and 2 capsules 24 hours later. It is safe to take 2 capsules a day for a few days if needed.

Utiva Control 36PAC can be taken with or without food.

Utiva Control 36PAC can provide benefits almost immediately in terms of how you feel. For a healthy urinary tract, it is best advised to take Utiva Control 36PAC daily. Antibiotics are always required to clear the infection and you must consult your doctor if you are experiencing a UTI

No. Treatment of UTIs is still recommended to be antibiotics due to the evidence available. Natural products are recommended for maintaining a healthy urinary tract.

There are no known side effects with Utiva Control 36PAC unless you are allergic to cranberries. Typically cranberry products are known to have high levels of Vitamin K and Oxalates. These can interfere with blood thinners and aggravate kidney stones. Utiva Control 36PAC has removed the Vitamin K and only has trace amounts of Oxalates.

Utiva Control 36PAC is safe to take while on antibiotics and can also help ensure PACs are in your system to naturally flush out bacteria in the bladder.

Utiva Control 36PAC Supplements are made of 100% natural cranberry and there is no studied risk for using cranberry products during pregnancy. Multiple clinical trials have been completed and if you’d like to know more, check out this Norwegian study that observed the effects of cranberries on 100,000 pregnancies.

Yes! Utiva UTI Control is safe for long term prevention. Most patients finding benefit are taking Utiva UTI Control daily ongoing.

TRIGGER-ASSOCIATED or SYMPTOMATIC
Dosage: 2 capsules the day of and 2 capsules 24 hours later. It is safe to take 2 capsules a day for a few days if needed.

Yes

Each capsule of Utiva Control 36PAC contains 240mg of Urophenol™️ - Cranberry (Vaccinium macrocarpon) fruit extract providing 15% proanthocyanidins (PACs) = 36mg PAC per DMAC/A2 method, Inactive Ingredients hypromellose, magnesium stearate, and rice flour

Cranberry can lower the pH and an acidic environment is know to aggravate IC. We do have many patients with IC though. Some take an alkaline agent as well to balance the pH and others just continue with it and so they can get the benefits of Utiva Control 36PAC. We advise you to consult your doctor regarding this.

Unlike most cranberry products, Utiva Control 36PAC always discloses the amount of active molecules we have. In providing 36mg of PACs (measured by DMAC/A2) from cranberries, Utiva Control 36PAC is a clinically proven option to help with a healthy urinary tract. This will help reduce the need for antibiotics, which can have negative side effects, including antibiotic resistance.

You can open capsule and put the powder in apple sauce, yogurt, juice, cereal, smoothie or anything you like. This makes it easier for kids or the elderly. We do not recommend putting Utiva Control 36PAC in anything hot.

Utivahealth.ca, Rexall, Amazon.ca, Well.ca, Healthy Planet, and many other health food stores and pharmacies.

Most cranberry supplements have less than 5mg PACs and unlike most cranberry products, we at Utiva will always disclose the amount of active molecules we have. In providing 36mg of PACs from cranberries, Utiva UTI Control is a clinically proven option to help prevent UTI's. This will help reduce the need for antibiotics, which can have negative side effects, including antibiotic resistance. We encourage you to look for PAC content (measured by DMAC/A2 method) on competitor labels and share if you find it.

You can contact us via email, phone or direct messaging on Facebook or Instagram. You can always refer to our website for more resources, tips and for general information.(https://www.utivahealth.ca/). Our customer care numer is 1-888-622-3613. Our lines are open Monday to Friday from 9am to 6pm EST.

Probiotic Power FAQ

Yes! Utiva’s Probiotic Power is an excellent probiotic option providing necessary strains to improve gut and urinary tract health. At the total value of 30 Billion CFU, at time of manufacture, the optimal required amount of probiotics are being provided. Additionally, our DR Capsules are vegetable based and specially created to ensure delivery of sensitive probiotic strains past the gut for targeted delivery.

It is usually recommended to take natural products for a minimum of 4 weeks to see beneficial results but some will experience health benefits much earlier. It is important to take your Probiotic Power diligently every day to ensure optimal efficacy. Probiotics are often a long term process to regain and maintain your optimal gut health so please be patient!

At Utiva, we offer free shipping on orders over $50 and therefore most of products already quality for this. Orders that are placed before 11am will ship out the same day. Order placed after 11am will ship the following business day.

Due to unreliable courier services as a result of the COVID19 pandemic, shipping times can drastically vary. Please bare with us and the couriers as times have ranged from 3 - 20 business days.

When taking antibiotics, it is recommended to take any probiotic 2-3 hours before/after taking your antibiotic. Aside from this, there are no known interactions with Probiotic Power and any other medication or supplements.

Yes! Utiva Probiotic Power is dairy-free and soy-free. It is a very clean formulation that is safe for all adult populations.

No. Utiva Probiotic Power is shelf stable at room temperature. Being individually packed in blister packs also ensures improved stability with less exposure to air. Should you wish to refrigerate it, there is no harm in doing so.

D-Mannose Attack FAQ

Auto-refill offer the convenience to receive supplements every 3 months and ensure you never run out. All our auto-refill customers always have first preference for new material, stock and any events we carry out. There are also additional savings with every auto-refill order. For auto-refill orders, please follow this link:  

D-Mannose is a form of sugar that may prevent UTIs by stopping bacteria from attaching to the bladder lining. It is believed that D-Mannose attaches itself to the E.coli strain, which accounts for over 70% of all UTI-causing bacteria. There have been clinical studies to show that D-Mannose is effective along with feedback from doctors and consumers that D-Mannose helps to prevent UTIs. Even though evidence is limited, and it is not in UTI prevention guidelines, it can certainly help those facing chronic and/or trigger associated UTIs.

D-Mannose Attack is another high-quality supplement for UTI prevention from Utiva which focuses on the E.coli bacteria. We recommend it when someone has complicated recurrent UTIs or has trigger-associated UTIs (such as sex, swimming, travel, etc). It recommended to take at least 2,000mg daily of D-Mannose.

Urinary Tract Health Control (36mg PAC) is a clinically proven cranberry extract that binds to most bacteria, including E.coli. PACs are the bioactive molecule of the cranberry and physician guidelines recommend it. Urinary Tract Health Control is a simple, small, once-a-day pill taken for daily support of the urinary tract to prevent ongoing UTIs. PACs are also the antioxidant of the cranberry and provide other gut health benefits.

For those patients who are chronic and are looking for a stronger approach to prevent UTIs, we recommend taking Urinary Tract Health Control and D-Mannose Attack together.

We recommend taking D-Mannose Attack a few hours apart from Utiva Urinary Tract Health Control Cranberry PACs. There is research that discusses how dmannose and PACs could have their effectiveness reduced when taken together. We are investigating this further. With complicated or trigger associated UTI patients, doctors often recommend both products together with a probiotic.

If you are having UTIs and feel there is a likelihood that the acidity of cranberry can irritate you, D-Mannose Attack is a great option to consider. It will help fight specifically against Ecoli infections and has minimal impact on pH levels causing little to no irritation.

Side effects of D-Mannose may include bloating and loose stools. There is evidence that D-mannose may impact sugar levels, so people living with diabetes may want to consult a physician first. High doses of D-Mannose may also cause kidney damage.


Always tell your doctor about any supplements you are taking, including natural ones and those bought without a prescription. That way, your doctor can check on any potential side effects or interactions with any medications.

Shipping policy

We provide International shipping with a flat fee of $20. It does not include duties or taxes, so please make sure to check with your local carriers. Please order at www.utivahealth.com or contact us directly at hello@utivahealth.com.

** Please click to see our updated COVID shipping policies regarding shipping times **

All orders are processed every night and our carriers make every effort to deliver within 2-6 business days. We provide tracking information with all orders so you can continue to monitor your shipment. Please contact us directly if you have any special instructions or if your shipment is past due so we can help you out right away.

At Utiva, we offer free shipping on orders over $25 and therefore most of products already quality for this. There is a flat fee of $10 for any orders less than $25. Orders that are placed before 11am will ship out the same day. Order placed after 11am will ship the following business day.

Due to unreliable courier services as a result of the COVID19 pandemic, shipping times can drastically vary. Please bare with us and the couriers as times have ranged from 3 - 20 business days.

For any changes to an existing order, please email us at hellousa@utivahealth.com and/or call us at 1-888-622-3613.

Due to the nature of this healthcare supplement, we cannot honor any refunds or returns. For any specific concerns, please contact us directly at hellousa@utivahealth.com.

There are no known side effects with Utiva Urinary Tract Health Control unless you are allergic to cranberries. Typically cranberry products are known to have high levels of Vitamin K and Oxalates. These can interfere with blood thinners and aggravate kidney stones. Utiva Urinary Tract Health Control has removed the Vitamin K and only has trace amounts of Oxalates.